FAQs

Frequently Asked Questions

Q31. I entered the wrong address, what should I do?
[If the status is ""Awaiting Payment""
If the status is ""Awaiting Payment"", you can cancel without any fees.
After logging in, cancel from ""My Page > Send History"" and apply again with the correct information.
[If the status is not ""Awaiting Payment""
Please contact our customer center info@autosend.jp. Cancellation fee equal to service fee will be deducted from your original payment.