If there was a spelling mistake in the beneficiary's name, then you can ask us to change.
In such case, please contact us.

[autosend Customer Center
Email address: info@autosend.jp
Inquiry form: https://autosend.jp/support/qna/register/

But, if you need to completely change the beneficiary, and the transaction has not been completed or collected then it can be cancelled, however the service fee will not be refunded back.