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CONTACT US
ENG
JPN
Sign Up
Login
Send Money
My Page
My Page Top
Member Information
ID Verification
Beneficiary List
Send History
Change Password
Deactivate Account
Payment Guide
Withdraw Funds
Contact Us
Refer a Friend
Service Fee
User Guide
FAQs
Frequently Asked Questions
Q67. My account told me the money has been received but the recipient did not get any, what should I do?
If you contact MoneyGram directly at: https://www.moneygram.com/mgo/us/en/help/contact/
They will be happy to help you with any problems you are experiencing with your transactions and account.
Related Questions
Q52. If I cancel my remittance application, will there be any fees?
Q60. Is it possible for me to cancel the transaction I sent?