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Handling of Personal Information

Please read and check the following points regarding the "Handling of Personal Information" before sending us your inquiry.

[Handling of Personal Information]

▽Company name
C-Square inc
▽Personal Information Protection Administrator
C-Square inc Personal Information Protection Administrator
▽Purpose of Use of Personal Information
Personal information acquired from customer inquiries to C-Square shall be used for the purpose of responding to inquiries.
▽Provision of Personal Information to Third Parties
Personal information acquired from customers shall not be provided to third parties without the consent of the customer unless exempt by law.
▽Entrustment of the Handling of Personal Information
Personal information acquired from customer inquiries shall not be entrusted to outside parties.
▽Inquiries about Disclosable Personal Information
We shall respond to requests from individuals to notify the use of, disclose, correct, update, stop using, delete, or stop provisions to a third party regarding disclosable personal information.
▽C-Square inc Customer Service Center
Address : 2F Shinjuku-Uchino BLDG., 1-36-7 Shinjuku, Shinjukuku, Tokyo, Japan
(Weekday :00 ~ :00, Excluding national holidays and holidays from end of December through January of the following year)
▽Precautions Upon Entering Personal Information
We may not respond to inquiries that do not include a name or contact information.
▽Unnoticeable Acquisition of Personal Information
We do not use cookies, web beacons, or other invisible methods to acquire personal information.

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* We do not accept any order from this form.
* We are always striving to be prompt, but please allow us some time to come back to you.

Our working days and hours

Online: 24 hours / 365 days

Customer Center : 10:00 ~ 18:00 / Mon ~ Fri*1

*1  For the full calendar showing our exact working days, please click here.