How to send money with autosend Card

Service Details (autosend ATM Card)

autosend ATM Card

When you make a deposit at a Lawson Bank ATM using an autosend ATM card, the amount of Japanese yen after deducting the ATM deposit fee and the remittance fee from the amount deposited will be sent to the beneficiary you have designated.

Basic Requirements

The use of autosend ATM Card is limited to those customers who meet the following conditions, and agrees to our terms and conditions.

  1. Customer who has registered as a member by completing our ID verification process
  2. Customer who applied for a autosend ATM Card by registering his/her beneficiary's information
Purpose of Remittance

Currently we are not accepting remittance for the following purposes :

* Remittance for payment of import or service charge.

* Any such remittance that is subject to prior permission, approval, report, or registration regulated by the 'Foreign Exchange and Foreign Trade Act'.

Maximum Send Amount

Send amount per order is limited to 500,000 yen per transaction. If Annual send amount exceeds ¥6,000,000, we will contact you to ask your proof of income.

*Maximum amount may be less for some countries.

Minimum Send Amount ¥5,000 per order
Countries & Currencies You can select from our lists of countries and currencies.
Service Fees It depends on your destination country and send amount. (Full Service Fee Table
ATM / Bank Charges The ATM deposit fee (330 yen flat) will be shouldered by the customer, and will be deducted from the deposit amount.
Order Completion

One business day.

* In case of 'Account Deposit', it may take up to 3 business days to be credited into your beneficiary's bank account.

Cancel and Refund
  1. Send Money order that hasn't been collected by the beneficiary can be cancelled.
  2. In an event where the beneficiary does not pick up his/her money for more than 30 days, Send Money order will be cancelled without any prior notice.
  3. Please be advised that Send Money order may be cancelled without any prior notice, if we find or suspect there is a breach of pre-agreed terms and conditions.
  4. In general, only the send amount will be subject to refund. We do not refund other fees or expenses.
    * Domestic wire transfer fee accompanied by a refund should borne by the customer.
    * Refund amount will be the result of deducting all fees and expenses from the send amount.
    Please note that it may take more than 4 business days to complete a refund.
Change remittance information

Please note that you can not change your beneficiary right after you deposit money.

If you wish to change the remittance information registered on your autosend ATM Card, please contact us by e-mail (email: info@autosend.jp) with how you want to change.

Important Notice

autosend may terminate the contract or suspend service under the terms and conditions without prior notice.

Other information
  • The deposited amount will be sent to your pre-registered beneficiary after deducting ATM / bank charges, and service fees. We will inform you of the service fees, FX rate, currency, receivable amount, and the reference number via email.
  • You can find out your order details from 'My Account' menu.
  • A single deposit will be regarded as one Send Money order. Please note that if you deposit more than once, each deposit will be resulted into a Send Money order. (e.g. If you make 2 deposits, 2 Send Money orders will be carried out.)