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CONTACT US
ENGENG
JPNJPN
Sign Up Login
Send Money
My Page
My Page Top
Member Information ID Verification Beneficiary List Send History Change Password Deactivate Account Payment Guide Withdraw Funds Contact Us Refer a Friend
Service Fee
User Guide

FAQs

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  • Overall Service
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  • Remittance
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Category:Remittance

Q64.

Can I use my relative/husband/wife/friend's bank account to make a payment?

No. We only accept payment from the sender's bank account. You can not use other person's bank accou...

Q65.

Can I use credit card as a mode of payment?

We only accept bank transfer as a mode of payment.

Q66.

I sent money using other MoneyGram's agency can you help me with my transaction?

Unfortunately even though we are both MoneyGram's agents we have our company's own rules and regulat...

Q67.

My account told me the money has been received but the recipient did not get any, what should I do?

If you contact MoneyGram directly at: https://www.moneygram.com/mgo/us/en/help/contact/
They will be ...

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